VVBETTER
SHIPPING POLICY
Shipping Policy:
1. Shipping Rates:
We offer flat-rate shipping fees based on the destination and weight of your order.
Shipping rates may vary depending on the shipping method chosen at checkout.
2. Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Methods:
We utilize trusted shipping carriers to ensure reliable delivery of your orders.
Available shipping methods include standard shipping, expedited shipping, and express shipping.
4. Estimated Delivery Time:
Estimated delivery times are provided at checkout based on the shipping method selected and the destination.
Please note that delivery times may vary depending on the shipping carrier and unforeseen circumstances such as weather delays or customs clearance.
5. Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You can track the status of your order by entering the provided tracking number on our website or the shipping carrier's website.
6. Shipping Restrictions:
We currently offer shipping within the available list of countries in the checkout section.
7. International Shipping:
For international orders, additional customs duties, taxes, and fees may apply upon delivery.
Customers are responsible for any customs charges incurred for their orders.
Order Changes and
8. Cancellations:
Once an order has been placed, changes or cancellations may not be possible.
Please review your order carefully before completing the checkout process.
9. Shipping Damage or Lost Packages:
In the event of shipping damage or a lost package, please contact our customer service team within 7 days of delivery.
We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.
10. Contact Information:
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team at info@vvbetter.co.kr
Please note that this shipping policy is subject to change without prior notice. We recommend reviewing our shipping policy periodically for any updates or revisions.