개인정보처리방침

Last updated: October 2026

Who we are

This Privacy Policy explains how Unibliss Co., Ltd. ("VVBETTER", "we") collects, uses and shares personal information when you visit vvbetter.com, buy from us, sign up to our emails, leave a review or contact us. Unibliss Co., Ltd. is the controller of your personal information. Address: 19, Yangpyeong-ro 21ga-gil, B-312, Yeongdeungpo-gu, Seoul 07207, Republic of Korea. Email: customer@vvbetter.com.

What we collect

Order information: name, billing and shipping address, email, phone number, the products you buy, order value. Payment card details are entered directly with PayPal or Eximbay; we never see or store your full card number.
Account information: name, email, order history, saved addresses, if you create an account.
Marketing information: email address and, where you give it, phone number, country and your stated interest (for yourself or a store), when you sign up through a form on our site or at an event.
Review information: your name or nickname, the review text, rating, photos and skin-type tags you choose to submit.
Customer-service information: the content of emails, phone calls and form submissions.
Device and usage information: IP address, browser, device, pages viewed and referral source, collected through cookies and similar technologies.

Why we use it

To process your order, take payment, ship your parcel and send order updates (performance of a contract).
To answer your questions and handle returns and refunds (contract and legitimate interest).
To send marketing emails or messages when you have agreed to receive them (consent — withdraw at any time via the unsubscribe link or by emailing us).
To publish reviews you submit (consent).
To keep our site working, measure how it is used and improve it (legitimate interest).
To comply with tax, accounting and consumer-protection law (legal obligation).

Who processes it for us

We share personal information only with service providers who need it to do work for us, under contracts that limit how they use it:

Shopify Inc. — our store platform, checkout, order and customer database (data stored on Shopify infrastructure, which may be outside your country).
PayPal and Eximbay — payment processing.
Shipping carriers — name, address and phone number to deliver your parcel and clear customs.
Review service provider — collecting and displaying product reviews.
Email service providers (such as Shopify Email) — sending marketing emails you have subscribed to.
Shopify Forms — collecting newsletter, wholesale and event sign-ups.
Analytics and advertising services — to understand how the site is used and, where cookies are allowed, to measure our marketing. You can opt out of Shopify's ad personalisation at https://privacy.shopify.com.

We do not sell your personal information. We disclose it to authorities only when the law requires.

Cookies

We use essential cookies to run the cart and checkout, and analytics and marketing cookies to understand how the site is used. You can manage cookies in your browser; blocking essential cookies may stop checkout from working.

International transfers

We are based in the Republic of Korea. Our service providers process data in Korea, the United States, Canada, the European Union and other countries. Where required, we rely on recognised transfer mechanisms such as the EU Standard Contractual Clauses.

How long we keep it

Order and payment records: 5 years, as required by Korean e-commerce and tax law. Customer-service records: 3 years. Marketing data: until you unsubscribe or withdraw consent. Account data: until you delete your account. Website logs: 3 months.

Your rights

Depending on where you live (including under the EU/UK GDPR, the California Consumer Privacy Act and the Korean Personal Information Protection Act), you may have the right to access, correct, delete or receive a copy of your personal information, to restrict or object to its processing, to withdraw consent and to complain to your local data-protection authority. To exercise any right, email customer@vvbetter.com; we may ask you to verify your identity. We will not discriminate against you for exercising your rights. We do not knowingly collect information from children under 14 (Korea) or 16 (EU).

Reviews and user content

If you submit a review or agree to let us share your photo or video, we may display it on our site, product pages and social channels with the name you provided. You can ask us to remove it at any time.

Changes

We will post any changes here and update the date above.

Contact and Data Protection Officer

Privacy officer: Sergey Son · customer@vvbetter.com · +82-70-7733-4254
Unibliss Co., Ltd., 19, Yangpyeong-ro 21ga-gil, B-312, Yeongdeungpo-gu, Seoul 07207, Republic of Korea